Privacy Policy
Information We Collect
We collect information from users when they subscribe to our newsletter, complete forms, or interact with our services.
When placing an order or registering on our site, you may be asked to provide personal details such as your name, email address, phone number, or other identifying information. You are free to explore our site anonymously if you prefer.
How We Use Your Information
The information we gather is utilized for the following purposes:
- Personalizing Your Experience:
Your information enables us to address your individual needs better and tailor our services to you. - Enhancing Our Website:
Your feedback and usage data help us continually refine and improve our offerings. - Improving Customer Support:
Information you provide allows us to respond more effectively to your inquiries and support requests. - Processing Transactions:
Your personal information will only be used to complete the transaction or service you requested. It will not be sold, shared, or transferred to any third party without your consent.
Personal Data Collection
We may collect personal data during your interactions with us. This includes, but is not limited to: your name, email address, phone number, mailing address, cookies, usage data, and other relevant information.
This data may be used to:
- Contact you about admissions, promotional offers, or updates relevant to you.
- Share information you consented to receive.
You can unsubscribe from any communication by clicking the “unsubscribe” link included in our emails or contacting us directly.
How We Protect Your Information
To ensure the safety of your personal data, we implement advanced security measures:
- Secure servers encrypt sensitive data using Secure Socket Layer (SSL) technology.
- Data is stored securely, and access is restricted to authorized personnel only.
- After a transaction, private data such as credit card numbers and Social Security information are not retained on our servers.
Use of Cookies
Cookies are small data files transferred to your computer that enable sites to recognize your browser and store preferences.
We use cookies to:
- Remember your preferences for future visits.
- Analyze site traffic and improve functionality.
You may opt to disable cookies through your browser settings. Some site features may not function optimally if cookies are disabled.
Information Disclosure
We do not sell, trade, or transfer your personal information to external parties. Exceptions include trusted third parties assisting in business operations, provided they maintain confidentiality agreements.
Information may also be disclosed if required by law, to enforce site policies, or to protect safety and rights. Non-identifiable data may be shared for analytics and advertising purposes.
Third-Party Links
Occasionally, we may include links to third-party websites. These sites operate independently and have their privacy policies. We hold no responsibility for their content or practices.
Children’s Online Privacy Protection
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from anyone under the age of 13.
Online Privacy Scope
This policy applies only to information collected online, not offline interactions.
Consent and Updates
By using our site, you agree to this privacy policy. We reserve the right to modify the policy and will post updates on this page.
Notice of Health Information Practices
Your Health Information
Your medical record includes details such as symptoms, treatments, and care plans. It is used for:
- Planning and coordinating your care.
- Communicating among healthcare providers.
- Legal documentation and billing.
Your Rights
You have the right to:
- Access and request changes to your health records.
- Restrict certain disclosures.
- Revoke consent for information use at any time (exceptions may apply).
Our Responsibilities
We are committed to maintaining the confidentiality of your health data and complying with legal requirements.
Disclosures for Treatment and Operations
Your health information may be used or disclosed, with your consent, for treatment, billing, or operational purposes. This includes providing information to other providers or payers.
SMS Terms And Conditions
SMS For Consent Communication
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Nova Transformations, you may receive text messages related to drug addiction treatment, mental health services, and related therapies.
For Example: Hello Thank you for contacting Nova Transformations, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our Privacy policy and Terms of Service.
Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: Customer will Opt-In for SMS messaging from Nova Transformations through intake forms on their website located at (https://novatransformations.com), this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out Method: Customer will be able to opt out of SMS messaging from Nova Transformations by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.
Standard Messaging Disclosures.
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy policy
Message Frequency May Vary
Where your data is sent
Visitor comments may be checked through an automated spam detection service.